Hyperlocal Smart Aggregator Platform

The platform is committed to making everyday essentials safe, hygienic, accessible, and convenient for customers while empowering local retailers and service providers. With an impressive array of over 4,000 products, 2,000+ merchants, and operations spanning 35+ cities, the platform has rapidly become a game-changer in the local commerce ecosystem.

This case study highlights Ampcome’s innovative journey of designing Hyperlocal Smart Aggregator platform to revolutionize the way customers shop for groceries, access home help services, and hire vehicles. 

Platform Overview

The platform serves as an Aggregator Marketplace for retail stores and service providers to list, manage, and grow their businesses. It focuses on providing everything from groceries delivered from neighborhood stores to a variety of home services, all available through a user-friendly app. It promotes #ShopLocal, allowing customers to discover neighborhood stores and services while ensuring safe, hygienic, and hassle-free transactions.

Challenges and Objectives

The key challenges and objectives in developing the platform included:

• Combining various local commerce elements into a single, seamless user experience.

• Ensuring the platform supports and promotes local businesses while meeting customer convenience.

• Integrating a broad range of services and products to cater to diverse customer needs.

• Maintaining a commitment to safety, hygiene, and quality in every interaction.

Solution Overview

The solution was a multi-faceted platform with features including:

• For Customers: An app that offers an extensive range of products and services, from groceries and daily essentials to home services, all sourced from local providers.

• For Merchants: A partner app designed to help sellers and service providers manage their listings, orders, and grow their customer base.

Technology Implementation

The platform was developed using advanced technologies to ensure a smooth, intuitive, and responsive user experience:

• Flutter: Used for creating a high-quality app that works on both iOS and Android.

• Next.js: Implemented to build a fast, robust, and scalable web application.

• Postgres and Hasura: For managing a secure, efficient, and real-time database.

• Node.js: To handle server-side operations effectively.

Outcomes and Impact

The platform has significantly impacted local commerce by:

• Providing a one-stop solution for customers to access a wide range of local services and products.

• Empowering local merchants and service providers with a platform to reach more customers and grow their businesses.

• Enhancing the customer experience with convenience, variety, and secure transactions.

• Contributing to the local economy by promoting and supporting neighborhood stores and services.

Conclusion

The development of this Hyperlocal Smart Aggregator platform marks a significant advancement in how people interact with local commerce. By leveraging state-of-the-art technology and a deep understanding of the needs of both customers and local businesses, the platform successfully addresses the critical challenges faced in local shopping and service procurement. Ampcome has helped the client build an e-commerce platform that stands as a testament to how digital innovation can foster a more connected, convenient, and community-oriented marketplace.